Store Operations Manager – Robert Walters – Qatar

We are looking to recruit a Store Operations Manager for a Multinational Company specialised in Premium Retail in Qatar.

Responsibilities:

  • In charge of operations in 3-5 stores
  • Train and coach retail team to optimise the highest level of customer satisfaction
  • Demonstrate strong leadership skills and motivate team
  • Ensure all staff is trained well to offer an explicit experience within the store
  • Ensure the point of sale is implemented by following the companies guidelines and services
  • Guarantee all retail services would be offered to clients in order to reach targets
  • Ensure supply chain and stock control that corresponds with the given KPIs : make sure products are always available
  • Manage the inventory, stock and warehouse operations regularly
  • Executing audit practices and ensuring the safety of products
  • Ensure that cash operations are done accordingly and cameras are working at all times
  • Guarantee all closing/opening procedures are respected
  • Make sure the customer service and store appearance is applied by the company’s standards and HR forms
  • Schedules must be done on a monthly basis and ensure the floor is always covered and maintained
  • Responsibility of holiday planning and covering up for staff on leave
  • Make sure that stores is are in excellent condition, maintenance is handles on a weekly basis and briefing cleaning company
  • Align with projects team to ensure all permits and podiums are installed at the right time and must meet the store requirements
  • Skills:


  • Candidate must have a Bachelors degree
  • At least 5 years of experience in a similar role in Retail (Fashion/ Beauty), FMCG…
  • Manage a big and diverse team (training, coaching, briefing…)
  • Excellent at prioritizing tasks and flexible with working hours
  • Dynamic personality and ability to work in a fast moving environment
  • Excellent level in English, Arabic is a plus.
  • Job Details

    Posted Date: 2019-02-21
    Job Location: Qatar
    Job Role: Management
    Company Industry: Retail/Wholesale

    Preferred Candidate

    Career Level: Management

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