ISLAMABAD: A special Eid package introduced by Pakistan Railways has received an overwhelming response from the passengers who visited their loved ones in their native towns.
Passengers expressed satisfaction over the operational improvement of trains on Eid Al Fitr. Concession in fares and improved timings saved time and money, they said, while talking to APP.
“The staff at stations was quite helpful in providing travellers with information regarding train timings, platforms and tickets,” passengers said.
Mohammad Musa Zia, who arrived at the Rawalpindi Railway Station from Karachi after celebrating Eid, said Pakistan Railways had won passengers’ hearts by improving its service.
Zainab Hussain, another passenger who was going to Lahore with her family, said they had stopped travelling by train, but the improvement in facilities had helped changed their minds, and now they preferred railways over road travel.
Karim Dad Khan, another passenger who was going to Quetta along with his family, said passengers had earlier stopped using trains but after several improvements now it seemed their trust had been restored.
After several years, a heavy crowd of passengers with families could be seen at platforms, he added.
When contacted, a senior official of the Pakistan Railways said the department had improved its quality and timings through continuous efforts and passenger-friendly policies.
He said the Pakistan Railway Police had made foolproof security arrangements for Eid operations to avoid any unpleasant incidents.
Pakistan Railways ran five special trains on Eid Al Fitr across the country.
The Railways had already announced a 30 per cent discount on fares to facilitate passengers on the first and second days of Eid.