Reservation Supervisor (5* Hotel Experience Mandatory) – Qatar

As a Reservations Supervisor you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery, whereby your role will include key responsibilities such as:

• Check the no show record as well as pending reservation

• Check the VIP arrival, special requests and check traces to action

• Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly

• Show complete product knowledge, understand rate structure and apply rate management

• Check on pending visa or expiring visa’s which need to exit the country

• Ensure to send confirmation for new reservation and follow up those without correspondence

• Ensure all incoming calls are answered as per the Hotel standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize transportation with the hotel driver and follow up on the information provided

Job Details

Posted Date: 2019-05-07
Job Location: Doha, Qatar
Job Role: Hospitality and Tourism
Company Industry: Hospitality/Tourism/Travel

Preferred Candidate

Career Level: Mid Career

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