Quality Analysts – TASC Outsourcing – United Arab Emirates

-Call Monitoring (remote or side-by-side)

-Conduct QA briefings for all operational staff working in the Process

-Carry out trend analysis for top errors and advisory level analysis and ensure adherence to Quality SLAs

-Sharing of feedback with CSR agents on a timely basis.

Job Details

Posted Date: 2019-02-05
Job Location: Dubai, United Arab Emirates
Job Role: Information Technology
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Mid Career

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