Product Operations Manager – HUMAX GULF FZE – Dubai, United Arab Emirates


Responsibilities


Manage new product launches and feature releases with Effective Communication and Collaboration across all Departments
Collaborate and Coordinate with Sales, Marketing, Hardware Vendors, and Product Engineers for Customer Deployments and Order Fulfillments
Streamline, automate, and improve the efficiency of Device Initialization, Configuration, and Shipping of Enterprise level orders
Own all components related to Training and Onboarding, Device Configuration, Automated Billing, Device Usage, and RMAs.
Collaborate with Marketing to compile, create, and translate User Guides, Installation Guides, or other Marketing material as needed
Collaborate with Product Technical Engineers for existing and new product introductions regularly
Diagnose process issues and deploy process changes as needed to optimize
Monitor the usage of processes to onboard and configure existing and new products and identify any gaps or defects
Build empathy and passion for user experience and trust across the company

Job Details

Posted Date: 2020-05-18
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Consumer Electronics
Monthly Salary: US $2,000

Preferred Candidate

Career Level: Management
Degree: Bachelor’s degree

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