Officer, I.T. – Saudi Airlines Catering – Saudi Arabia


  • Respond timeously to request for technical assistance in person, via phones, or

  • Diagnose and resolve technical issues assigned via remote or physical visit if within the premises.
  • Responds to Service Desk requests to identify and resolve hardware/software
  • Follow standard service desk
  • Log all service desk interactions and document issue resolution using the available
  • Identify and effectively prioritize situations requiring urgent
  • Track and route problems and documents
  • Advice user on appropriate action, sometimes education of user is
  • Providing status on service request to
  • Maintain excellent communication with all end users and other members of the technology department.
  • Performs miscellaneous IT job-related duties as assigned

Job Details

Posted Date: 2020-03-04
Job Location: Jeddah , Saudi Arabia
Job Role: Information Technology
Company Industry: Catering, Food Service, & Restaurant

Preferred Candidate

Career Level: Entry Level
Gender: Male

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