Lead IT Specialist – ZAK Solutions for Computer systems – Kuwait

Job Discerption:

• Implements and manages the Network Infrastructure Contract with Multi-Vendor environment.

• Complies with contractual service obligation, safety regulations, government and company regulations regarding employment of contract staff and any other directives put in force by the


Government/Company for smooth contract administration.

• Manage infrastructure operations and network services based on operational requirements and service level agreements.

• Re-inforce Network architecture, develop, and establish operational policies within the managed area.

• Work with other IT functional teams in the company to provide dissemination services to internal users.

• Investigate network problems & provide root cause analysis report.

• Work closely with the vendors and prepare success criteria for POCs of new services & systems for the best interest of the company.

• Design and implement strategic plans to ensure network capacity meets existing and future requirements.

• Leads the Team in trouble shooting and resolving critical issues in the Network Infrastructure.

• Management of workforce; which includes mentoring, training, performance appraisal, salary reviews, disciplinary actions, termination, roster etc.

• Coordinates with contractor and Company to deliver optimum solutions meeting the operations requirement of the Company.

• Authorize, Documents and records the details of all amendments made to the Network Infrastructure.

• Provides technical and functional implementation Services from the Contractor’s in-house teams during the implementation of a new release, upgrades, projects and technologies.

• Prepare schedule for preventive maintenance, network upgrade, firmware upgrade, patch release & service enhancement roadmap.

Job Details

Posted Date: 2020-04-01
Job Location: Al Kuwait, Kuwait
Job Role: Information Technology
Company Industry: IT Services

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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