Key Account Manager, Business Development and Operations – MDBriefCase Group Inc. – Saudi Arabia

MDBriefCase Group Inc. is a leading global provider of online continuing medical education and professional development to healthcare professionals (HCPs).  We operate in Canada, Australia, Europe, and the Middle East.  We provide free, multimedia, interactive and accredited learning programs for physicians, specialists, pharmacists and other healthcare professionals such as nurses, diabetes educators, etc.   Leveraging our robust learning management system, and integrated email marketing engine, MDBriefCase Group Inc. has been able to deliver over 2,000 programs in the last 19 years to our healthcare professional members across the globe.  MDBriefCase has established strategic partnerships with a number of international and local hospitals, regulatory bodies, medical societies and physician organizations to support the development of learning programs and enhance the overall credibility of our services.


We are seeking a Key Account Manager experienced in working with pharmaceutical and device companies, hospitals and other institutions, and government health agencies to actively grow our business in the Middle East (primarily Saudi Arabia, UAE and other gulf countries), securing sponsorships and managing the ongoing service delivery for our high-quality, innovative online continuing education programs. The individual will work with the Senior Vice President (based in Toronto) and the current Director of Business Development (based in Saudi), to drive new sales opportunities, create sponsorship opportunities, and manage existing accounts.  

The candidate will be expected to drive business development and client management in this role. Core responsibilities will be:

·        Account management of the program delivery and operations within existing and prospect accounts

·        Coordinate with Canadian Head Office to optimize service delivery and client/account management

·        Develop and maintain wide ranging relationship within your client base, institutions, Key Opinion Leaders and Medical Societies & Associations

Optimize and manage sales revenue and growth from a key account base to ensure high levels of customer retention and revenue growth
·        Prospect and identify new business and develop opportunities within established accounts that can grow revenue

·        Coordinate with the Senior Vice President to meet revenue targets.


KPIs will be based on the following criteria:

·        Business Development:

o   Qualified meetings generated within the first 6 months

o   Proposals created and presented to clients

o   Closing new client and renewal proposals

o   Hitting company and individual sales targets

·        Operations

o   Achievement of existing client operational plan objectives, by account, such as institution platform launches and execution, new program content development and launches, healthcare professional engagement.

Job Details

Posted Date: 2020-01-16
Job Location: Jeddah , Saudi Arabia
Job Role: Sales
Company Industry: Training & Education Center; Healthcare, other

Preferred Candidate

Career Level: Management
Nationality: Saudi Arabia
Degree: Bachelor’s degree

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