IT Helpdesk Supervisor – SRACO – Saudi Arabia

The IT Help Desk Supervisor will supervise the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Responsible for tracking help desk performance metrics.

Job Details

Posted Date: 2020-04-13
Job Location: Dammam, Saudi Arabia
Job Role: Information Technology
Company Industry: Construction & Building
Monthly Salary: US $4,000

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: Saudi Arabia
Degree: Bachelor’s degree

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