IT Business Partner – Kuwait – M.H. Alshaya Co. – Kuwait


About Us:

Alshaya is a diverse business – with a store and restaurant network of over 3,500 units and head office functions spanning finance, HR, property, IT and more working across multiple MENA markets. This fast-paced and diverse business environment provides unique challenges. In addition to this is the continued expansion of the business and the need for divisions such as IT to change, develop and stay ahead to better serve both our customers and our internal stakeholders.


The Role:

Working as an IT Business Partner provides the opportunity for experienced IT Business Partners, IT project managers with at least 3 years experience in a related field to work as internal consultants identifying new solutions and liaising with business leaders to shape ideas into robust CRM, Finance, BI, omnichannel or eCommerce solutions.

We are looking for individuals that can drive innovation in the following Domains: Finance related Solutions, CRM, Omni-channel solutions and eCommerce working within a fast paced and demanding environment. You will evaluate and recommend solutions and support project managers in the execution and delivery. You will own the relationships with senior business stakeholders within our diverse business.

With more than 80 brands operating over multiple countries, this is an exciting opportunity to work on diverse Financial, CRM, Omni-channel and eCommerce projects on an international scale. If you have the communication, influencing and team leadership skills to deliver results on a large scale then this role could see you at the forefront of change management for one of the regions leading retail franchise operators.

Skills and Responsibilities:

  • Demonstrates acumen and Passion for business and technology.
  • Understands the IT industry, e.g. emerging technologies and trends, industry standards, solution architecture, and the vendor landscape.
  • Highly skilled at creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams.
  • Act as the principal technology advisor for the Domain and a champion for identifying, leading and driving information technology transformation.
  • Partner with Business Transformation or Change Management teams to ensure that the business unit or function has the capacity and capabilities to implement changes required by new technology solutions
  • Coach Business and enable them to articulate the technology needs and requirements in their function that will advance business performance
  • Partner with business and IT leaders to evaluate proposals, build business cases, and plan new joint initiatives, and determine how they fit into business capability roadmaps and priorities
  • Ensure continuous improvement in value optimization, IT performance, and business processes where applicable.
  • Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
  • Ensure that Domains strategy and key performance indicators are identified and leveraged for effective IT demand shaping.
  • Job Details

    Posted Date: 2020-03-09
    Job Location: Kuwait
    Job Role: Information Technology
    Company Industry: Wholesale & Import/Export Trade

    Preferred Candidate

    Career Level: Management
    Gender: Male

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