EDB_ RM_AUH – TASC Outsourcing – United Arab Emirates

\[Support the Senior Relationship Manager & Relationship Managers to grow a portfolio of profitable customers in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets

\[Profit & Financial

-Preparing credit applications for new clients’ .Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
-Develop relationships with intermediaries including Solicitors and Accountants, ensuring all referrals are generated properly.
Generate business opportunities for sales specialists for Bank using the agreed sales process.
-Assist the Head of business or Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with Bank’s policies and procedures.

\[Customer /Service

-Manage and Assist the Senior Relationship Manager or Relationship Manager to manage the Bank’s relationship with customers within their assigned portfolio tier
-Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
-Proactive identification of client needs and the maintaining of customer files and miscellaneous records compliant with Bank policies and procedures and those of industry legislation.
Attending conferences’ and business events.


-Ability to identify an acceptable level of lending risk, in line with Bank’s risk appetite statement, and to maximize profit from that transaction.
-Support and demonstrate a risk management culture in line with Bank’s values.
-Proactive identification and escalation of risks and issues related to your role responsibilities & captured as a service request in Ignite. Adherence to the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
Ensure a safe environment that allows all staff across the Bank the ability to escalate and discuss issues and risks with their Leader.
-Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation are correct and maintained in a timely manner.
-Ability to analyze complex financial statements and assist with preparation of detailed credit submissions, including identification of key risks and mitigants.

Job Details

Posted Date: 2019-02-05
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Mid Career

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