Customer Service Representative (URGENT) – Al Rawabit Recruitment – Dubai, United Arab Emirates


·       Bs in business administration, logistics or related field preferred.


·       Experience in CRM systems and practices 

·      customer support experience or experience as a client service representative

·       Track record of over-achieving quota

·       Strong phone contact handling skills and all MS office applications.

·       Excellent communication and presentation skills in English . Arabic communication                 skills would be an advantage.

Responsibilities

·       Responding to all customer queries pre and post order

·       Managing all inbound communication channels like call, email, chat and social media

·       Creating cases and assigning to appropriate team to ensure customer query is handled

·       Managing presales queries by helping customer place orders through the platform

·       Ensuring all customer cases are handled till completion

 

Very good knowledge in MS office. 

ONLY UAE IMMEDIATELy AVAILABLE CANDIDATES MAY APPLY.

 

Job Details

Posted Date: 2020-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Purchasing and Procurement
Company Industry: Business Process Outsourcing (BPO)
Monthly Salary: US $1,000

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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