You will contribute to our success by providing consultative support and service to existing Starbucks Food Service Accounts to ensure revenue growth, quality and profitability. You will promote and sell products through direct customer contact. Additionally, you will use your expertise to improve account management operating efficiencies in order to reduce operating expenses, as well as evaluating customer objectives and providing solutions to generate add-on sales and profits
Other responsibilities include (but are not limited to):
\[ Conducting spot checks to assigned accounts
\[ Coordinating with Sales Managers to schedule new and existing accounts training, coaching the team to enhance their performance and improve skills, focusing on gap analysis and analytical work to ensure achievement of targets
\[ Constantly reviewing the foodservices industry to identify key areas of growth and opportunities for improvement
\[ Coaching and delivering to specified accounts, adapting your style and content to meet specific accounts’ needs
\[ Monitoring and evaluating clients to ensure that quality standards and marketing material are met and consistent with brand guidelines.
Qualifications & Requirements:
You will have/be:
\[ A Degree-level or Diploma education
\[ A Passion for excellence, displaying resilience and determination
\[ Passionate and committed to achieve business results
\[ A valid Qatar driving license.
\[ 3-5 years’ experience in branded coffee retail with a customer service background is also preferred.
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|