CO-WORK SPACE Receptionist / Help desk – BOWE – Kuwait

  • Work directly with the Front desk Lead and our community teams to ensure that the space is running smoothly at all times.
  • Welcome guests and direct their queries, whether it be to one of the community team for a tour, or to a community member for a meeting

  • Take inbound phone calls, and direct them to the relevant team member, covering event bookings, partnership queries, membership enquiries and more
  • Ensure all members receive a top-level seamless experience, from making sure meeting rooms are correctly booked to topping up printer credits (and making stellar lunch recommendations!)
  • Learn the service agreement contracts and liaising directly with service providers whenever we need support
  • Support the membership manager to develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications
  • Learn more about and engage with our members, constantly acquiring feedback on the way
  • Establish good working relationships with the customers.
  • Book, prepare contract and confirm appointments via phone and email Process transactions (cash and k-net) and issue receipts.
  • Oversight. May involve moving furniture and handling logistical issues.
  • Clean common spaces to ensure a neat and hospitable environment.
  • Daily report to the manager and documentation
  • Support in events and workshop.

Job Details

Posted Date: 2020-01-19
Job Location: Al Kuwait, Kuwait
Job Role: Administration
Company Industry: Other Business Support Services

Preferred Candidate

Career Level: Mid Career
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; India; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Philippines; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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