- Handling all inbound calls, website inquires, emails and other requests from different platform.
- Qualifying the customer’s needs, help and register inquires in database system.
- Enter customer’s data and update profile in Kerridge system Main Database.
- Capabilities to make outbound calls, market studies, Lead Follow-up, P
- Leads input and tracking prospecting categorizing
- Arrange and coordinate the Test drive appointment
- Contact customers for Service Reminder and service appointments and other related work
- Telemarketing Capabilities over the phone Create new potential customer
- Customer complaints handling and follow-up
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Customer Service and Call Center|
|Company Industry:||Automotive Dealership & Distributor|
|Career Level:||Entry Level|
|Degree:||High school or equivalent|