Administration Assistant – Customer Service – Australian College of Kuwait – Kuwait


TITLE: Administration Assistant – Customer Service


IMMEDIATE SUPERVISOR: Registrar

DEPARTMENT: Admission and Registration

FUNCTION: Respond to a variety of internal and external customer requests and inquiries via the telephone on in person over the counter.

PRIMARY TASKS:
1. Provides comprehensive level of assistance to ensure smooth and efficient operations.
2. Provides high level of administrative and clerical support to the unit, department or function.
3. Undertakes special projects to meet the objectives of the function.
4. Prioritizes and manages multiple projects simultaneously, and follow-up on issues in a timely manner.
5. Collect and prepare background documents for various tasks.
6. Follow the college rules and regulations.
7. First line of contact to the internal and external customers.
8. Respond to a variety of inquiries via the telephone or in person over the counter to internal and external customers.
9. Undertake other duties as required by the Registrar.

LEVEL OF RESPONSIBILITY: To ensure that duties are carried out to a satisfactory standard.

DIRECTION/SUPERVISION RECEIVED: General direction is provided by the Registrar.

Job Details

Posted Date: 2019-12-15
Job Location: Hawali, Kuwait
Job Role: Administration
Company Industry: Higher Education

Preferred Candidate

Career Level: Entry Level
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor’s degree

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