Receptionist / Secretary – Dental House Center مركز دنتال هاوس – Kuwait

Functional Description:


This position is responsible to receive patients and visitors to the Clinic and maintain the reception area to ensure that a good initial impression is given.

Major Duties and Responsibilities:

  • Receive all visitors to the company, ensuring that their requirements are promptly dealt with and that they are given a favorable impression of the Clinic.
  • Supervise the collection and delivery of incoming and outgoing mail to ensure that it is promptly delivered to the correct addresses, internally and externally.
  • Receive deliveries for staff in the building.
  • Observe all necessary security arrangements.
  • Maintain the reception area in a tidy manner so that a favorable first impression is given to any visitors.
  • Maintain stocks of brochures, magazines and other information and ensure that these are easily accessible to visitors.
  • Answers telephones and directs the caller to the appropriate associate and transfer a caller to an associate’s voice mailbox when the associate is unavailable.
  • Pass any customer comments, inquiry or complaint to the appropriate staff to enable them to attend to the matter and identify any potential improvements.
  • Take and retrieve messages for various personnel.
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.

 

Note: this job description shall include, but is not necessarily limited to the above duties. May temporarily perform other duties assigned to maintain operations and services.

Job Details

Posted Date: 2019-02-28
Job Location: Al Kuwait, Kuwait
Job Role: Customer Service and Call Center
Company Industry: Medical/Hospital

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor’s degree

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