Be polite and courteous to customers and handle their complaints with extra care.
Collect customer data and provide to direct manager on monthly basis
Provide appropriate after sales service to all customers
Provide feedback to line Manager about customer needs
Ensure to keep all promises made to customer
End sales in a way to retain customer
Manage high standard of hygiene
Achieve sales as per daily, weekly and monthly targets
Handle more than one customer
Follow the six selling steps
Ensure stock is displayed on the sales floor according to store standards
Update all the new arrivals, pricing…etc.
Assist in accurate stock count and keeping a track of all the stock
Handle the product with utmost care, along with the POS (Point Of Sale) and packing material
Stock Replenishment Management
Product Knowledge and Merchandising:
Be aware of product and the brands handled
Communicate products features, advantages and benefits to all customers
Understand and follow brand concepts
Decorate the windows, shop graphics and POS materials
Follow all the policies and procedures tightly.
Ensure safety, security and cleanliness of store is given high importance
Handle POS system confidently
Manage cash properly
Implement checklist daily to assure retail atmosphere is excellent as per standards.
|Company Industry:||Wholesale & Import/Export Trade|
|Career Level:||Mid Career|