Customer Service & Logistics Specialist – United Arab Emirates

Responsibilities & Duties:

·        Process orders, oversee and coordinate all shipments and order fulfilment with the local and global teams to protect the company, maintain process and ensure complete customer satisfaction. This position is responsible for the G.C.C. region and will report to the Regional Manager.

·        Track shipments and manage for timely deliveries. Ensure orders are delivered to meet the customer requirements and assist monitoring and maintenance of proper inventory levels per customer expectations and agreed commitments. Also, this position will help capture and keep market intelligence of stock, pricing and demand trends in the market.

·        Review shipping documents (including invoices, bills of lading., clearance certifications Etc)

·        Coordination with shippers, carriers, clearing agents/transporters and our team at the sites.

·        Provide reports to customers about the status of their shipments, available stock and quantities in transit.

·        Opens entry files & Completes filing on time, looking ahead and building good business practices.

·        Issues final invoice to customers supported with all required documents.

·        Ability to communicate both internally and externally with the customers, suppliers, carriers, clearing agents & transporters.

·        Will help manage and keep up to date the company’s ERP entries and the Sales & Operations Planning Process.

·        Performs clerical, administrative and other office tasks as assigned by management.


Job Details

Posted Date: 2020-04-08
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Logistics and Transportation
Company Industry: Agriculture & Crop Production

Preferred Candidate

Career Level: Entry Level
Degree: Bachelor’s degree

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