- Ensures calls are answered within predetermined timescales and are within a professional manner.
- Obtains customer information by answering telephone calls and verifying information.
- Handles customer complaints and enquiries.
- Builds and maintains long-term customer relationships.
- Ensures achieving satisfactory of customers by following up with them through telephone and e-mail.
- Compiles customer requirements based on information meetings, calls, direct e-mail responses and other sources.
- Responds promptly to customer needs.
- Sells products and place customer orders in the computer system
|Job Location:||Al Kuwait, Kuwait|
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|