- Ensures calls are answered within predetermined timescales and are within a professional manner.
- Obtains customer information by answering telephone calls and verifying information.
- Handles customer complaints and enquiries.
- Builds and maintains long-term customer relationships.
- Ensures achieving satisfactory of customers by following up with them through telephone and e-mail.
- Compiles customer requirements based on information meetings, calls, direct e-mail responses and other sources.
- Responds promptly to customer needs.
- Sells products and place customer orders in the computer system
Job Details
Posted Date: | 2020-07-29 |
Job Location: | Al Kuwait, Kuwait |
Job Role: | Customer Service and Call Center |
Company Industry: | Telecommunications |
Preferred Candidate
Career Level: | Entry Level |
Degree: | Bachelor’s degree |
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