Call Center Agent – Bilingual – Adecco Middle East – United Arab Emirates

· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Meet personal/team qualitative and quantitative targets

Job Details

Posted Date: 2019-03-10
Job Location: Dubai, United Arab Emirates
Job Role: Administration
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Mid Career

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