Account Executive (SCS Freight Forwarding – Oil & Gas Experience)- EIRAD-UPS – Dammam – Mena Business Investment Group – Saudi Arabia
Develops strategies to solicit new business, expand business territory, and fulfill business quotas.
Tracks sales opportunities to develop a sales funnel of potential customers.
Builds relationships with various customer departments (e.g., Accounts Payable, Purchasing, etc.) to solidify customer contacts used to retain business.
Educates customers on UPS web site features (e.g., login, tracking, service, etc.) to ensure transactional access and promote UPS’s technological advantages.
Develops customized rate comparisons to highlight the financial benefits of shipping with UPS.
Reviews Total Enterprise Account Management System (TEAMS) to ensure accuracy of customer contact information.
Reviews inbound and outbound manifests (i.e., shipping reports) of daily freight shipments to identify new shipments, business growth, and customer shipment reductions.
Educates customers on billing processes and cycles to protect business revenue flow and ensure accurate billing.
Resolves customer inquiries (e.g., billing, etc.) to build trust and credibility and maintain customer satisfaction.
Entertains customers to create customer loyalty, show appreciation, and promote business growth. Exchanges customer information cross-functionally to share sales leads for business development.
Fosters relationships with Small Package team members to identify opportunities and consolidate UPS offerings.
Educates peers on freight service guidelines (e.g., preferred customers, high risk freight, etc.) to provide opportunities for service bundling.
Collaborates on service proposals to enhance cross-selling bids.
Corresponds with Small Package management to provide status on opportunities in process.
||Dammam, Saudi Arabia